We care about your order and making sure you love it.

Questions About Your Order?

SHIPPING

All in stock items are shipped within 1-3 business days after your order is placed. If an item is not in stock, you will be notified as soon as possible. When your order is prepared for shipping, you will be notified via email with a UPS tracking number. Currently we are shipping only within the United States.

POLICIES

All sale merchandise is FINAL SALE.

Merchandise must be returned within 14 business days for refund or exchange in original shoe box in original condition. New unworn merchandise will be refunded in original payment form less shipping and handling.

RETURNS

To Return Your Order:

Please mail your item back to:

The Works Sweat Studio 

465 Meeting Street, Suite 160

Charleston, SC 29403

If you receive an item that is defective, damamged or incorrect, you must notify us via email within 5 business days of receiving the merchandise. Please keep the original box and packing materials in the case of damage.

EXCHANGES

If you would like to exchange an item, please contact us via email at info@theworkscycle.com. Exchanges are subject to availibility and must meet all critieria for an acceptable return.